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boarding

Webcam Instructions
For VIP Suite webcam viewing, click here.

Step 1
You should see a window that has iDVR in the top left corner of the window. You should see a large black panel in the middle of the screen with 7 grids in the right margin and across the bottom, a camera tab and 16 numbered tabs and a connect box. Click on the connect box. Enter the username and password for your pet's VIP suite. Then click OK. Then click on the bottom grid. It will show 16 boxes, one will be activated to view your pet's VIP suite. Double click on that box to get a better view of your pet.

Step 2
If you are not able to log on to the site by clicking here, or entering http://71.98.250.171 in the web address window you will need to follow these instructions to view your pet on the web cam. On your computer, go to Interent Explorer. Open Internet Explorer. At the top of the screen find Tools. Click on Tools. Click on Internet Options. Then look for the tab labeled Security (at the top of the page), click on that. Then look for the Custom Level tab. Click on that. The window is labeled security setting. Scroll through your settings. As soon as you get to a setting labeled Active X Controls and Plug-ins you will need to click prompt or enable on each sub-setting. There should be 4-7 sub-settings. Then go to Step 1 and try again. By changing these settings you are allowing your computer to use the webcam software needed to view your pet. You can alsways change your settings back to the original settings after viewing your pet.

 


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